What it's for...
A smartphone and tablet app for community first responders in National Grid electric or gas service territories to provide improved situational awareness.
Select damage
Identify damage type
Touch to select electric or gas damage type
Take a picture
Point and shoot
Take 1 or 2 photos of the damage.
Verify & submit
Check and submit
Geo-locate damage report; verify & submit
Overview Video
Explaining the iRestore First Responder App
iRestore First Responder App Video
Courtesy NECN with permission.
First Responder App Training Materials
View or download training materials for the app.
Training Video
A 4:00 Min. how-to video on the use of the iRestore First Responder app
Instructions on App Use
Click below to download the PDF of app instructions from National Grid
Frequently Asked Questions
Click below to download app FAQs
In the news...
Recent news coverage
411 from 911: First in the Nation First Responder App
Read the article here.
National Grid Gets 411 from 911 With First in Nation Emergency Responder App
App to be used during emergencies
Read the article here.
National Grid, Ware Fire Dept. develop app to be used during emergencies
App that helps speed up power company response
Read the article here.
Ware fire official has role in app that helps speed up power company response
US electricity co release emergency responder app
Read the article here.
US electricity company release emergency responder app
Melrose firefighters to use new app to alert National Grid
Read the article here.
Melrose firefighters use new app to alert National Grid to damage
Click image above to view NBC 10 RI News clip on National Grid's use of iRestore
iRestore is a trademark. U.S. patent pending © 2016 iRestore. National Grid logo and marks are the property of National Grid.