• What it's for...

    A smartphone and tablet app for community first responders in National Grid electric or gas service territories to provide improved situational awareness.

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    Select damage

    Identify damage type

    Touch to select electric or gas damage type

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    Take a picture

    Point and shoot

    Take 1 or 2 photos of the damage.

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    Verify & submit

    Check and submit

    Geo-locate damage report; verify & submit

  • Overview Video

    Explaining the iRestore First Responder App

    iRestore First Responder App Video

    Courtesy NECN with permission.

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    Get the app...

    • Check with your department to confirm that you have been pre-registered with National Grid
    • Download the app (click below)
    • Sign up and create your profile

    Provided by National Grid as a free app for both iOS and Android. Click button below.

    iRestore First Responder App for iPhone
    iRestore First Responder App for Android Smartphones
  • First Responder App Training Materials

    View or download training materials for the app.

    Training Video

    A 4:00 Min. how-to video on the use of the iRestore First Responder app

  • Instructions on App Use

    Click below to download the PDF of app instructions from National Grid

  • Frequently Asked Questions

    Click below to download app FAQs

  • In the news...

    Recent news coverage

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    411 from 911: First in the Nation First Responder App

    Read the article here.

    National Grid Gets 411 from 911 With First in Nation Emergency Responder App

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    App to be used during emergencies

    Read the article here.

    National Grid, Ware Fire Dept. develop app to be used during emergencies

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    App that helps speed up power company response

    Read the article here.

    Ware fire official has role in app that helps speed up power company response

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    US electricity co release emergency responder app

    Read the article here.

    US electricity company release emergency responder app

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    Melrose firefighters to use new app to alert National Grid

    Read the article here.

    Melrose firefighters use new app to alert National Grid to damage

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    Smartphone app will help during power outages

    Click image above to view NBC 10 RI News clip on National Grid's use of iRestore

  • Contact Us

    Email National Grid's First Responder App Team

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    National Grid

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    Click above to Email

    First Responder App Support

    @ National Grid

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